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This accessible guide takes you through the process of designing, conducting and writing up a research project using case study methods. In his characteristic warm and friendly style, Gary Thomas covers each step at a confidence-building pace, helping you to get to grips with the theory and practice of doing a case study. Focusing on vital issues like validity, reliability and quality in research, the author helps you ensure your research is rigorous and methodologically sound. This third edition: · Offers an expanded discussion of key ethical issues in case study research · Provides up to date information about using social media in research · Presents a new navigation tool to help you plan your case study project · Enables you to develop the skills you need to become a critical and reflexive researcher Covering international examples of case study in practice and accompanied by downloadable checklists and templates, this book is the perfect companion to help you successfully complete a case study.